FAQ
I'm moving. How can I stop service?
Call us Monday - Friday at 512-246-1400 from 8am - 5pm to discontinue service or to start new service.
I think I have a water leak. Who should I call?
Call us 24 hours a day at 512-246-1400 to report a water or sewer problem. We'll respond immediately to investigate.
What do I do if I have a question about my bill?
If you have a billing dispute, call us Monday - Friday at 512-246-1400 from 8am - 5pm to discuss. We may recommend you write to the Board of your District to resolve an issue if we can't satisfy you. Send any written correspondence to:
Your Water District
c/o Crossroads Utility Services
2601 Forest Creek Dr
Round Rock, TX 78665