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Welcome to Crossroads Utility Services
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Crossroads Customer Service will be closed:
Monday & Tuesday December 24 & 25
Monday & Tuesday  December 31 & January 1
in observance of Christmas and New Years

Please call our 24-hour emergency line at 512-246-1400 for water or wastewater emergencies.
We wish you a happy holiday and blessed new year!

Boil Water Notice Cancellation

Boil Water Notice Rescinded

12/14/18

On 12/12/18, the Texas Commission on Environmental Quality required the Headwaters at Barton Creek (PWS) 1050184, to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

The Headwaters at Barton Creek (PWS 1050184) has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of 12/14/18.

If you have questions concerning this matter, you may contact Darrell Winslett at 512-246-1400.

Notice – Emergency water restrictions have been lifted.  Please return to your previous water restrictions stage level that was in place prior to the flood event.  For questions, please contact Crossroads Utility Services at 512-246-1400.


Our phone line is currently experiencing higher than normal call volume. We appreciate your patience with us and apologize for the inconvenience.

To pay your bill, please click “Pay My Bill”. You can login to your account to make a payment, or use the “Guest Payment” option.

To start service, please email us the address you are moving to at customerservice@crossroadsus.com and we can send you the application.

To finalize service, please email customerservice@crossroadsus.com your name, address, phone number, the date you would like to cancel service (no weekends), and your forwarding address.

Bill questions can be also be addressed via email at customerservice@crossroadsus.com.


Please see the WATER RESTRICTIONS tab for your districts watering restrictions

Landscape Irrigation - Click here for information and tips on irrigation systems and water conservation.



IF YOU ARE EXPERIENCING A WATER OR WASTEWATER EMERGENCY, PLEASE CALL OUR 24-HOUR NUMBER AT
(512)246-1400

Crossroads Utility Services is locally owned and offers a full-range of water and wastewater services to Utility Districts in the central Texas area.  Our goal is to provide the highest quality of operations/services to our clients and their customers.

Office Hours
M-F 8am - 5pm 

SERVICES:

Customer Service Center
Meter Reading
Billing & Collections
24-hour Emergency Service
Repairs & Maintenance
Facility Operations
Utility Operations
Tapping
Regulatory Compliance
Inspections
Storm Water Management

Employees