IF YOU ARE EXPERIENCING A WATER OR WASTEWATER EMERGENCY, PLEASE CALL OUR 24-HOUR NUMBER AT
(512)246-1400

Crossroads Utility Services is locally owned and offers a full-range of water and wastewater services to Utility Districts in the central Texas area.  Our goal is to provide the highest quality of operations/services to our clients and their customers.

Office Hours
M-F 8am - 5pm 

Our phone line is currently experiencing higher than normal call volume. We appreciate your patience with us and apologize for the inconvenience.

IMPORTANT! The “Pay My Bill” tab has changed! To pay your bill, follow these instructions.
1. Click on the “My district” tab to the left.
2. Select your district from the list. Your district name can be found on your bill. You must choose your district or your login will not work.
3. Click on the “Pay My Bill” button next to your district. You can login to your account to make a payment, or use the “Guest Payment” option.

To start service, please email us the address you are moving to at customerservice@crossroadsus.com and we can send you the application.

To finalize service, please email customerservice@crossroadsus.com your name, address, phone number, the date you would like to cancel service (no weekends), and your forwarding address.

Bill questions can be also be addressed via email at customerservice@crossroadsus.com.

SERVICES:

Customer Service Center
Meter Reading
Billing & Collections
24-hour Emergency Service
Repairs & Maintenance
Facility Operations
Utility Operations
Tapping
Regulatory Compliance
Inspections
Storm Water Management

Please see the WATER RESTRICTIONS tab for your districts watering restrictions

Landscape Irrigation - Click here for information and tips on irrigation systems and water conservation.